Get a copy of Mr. Isao Yoshino’s Top Leadership Lessons

If you don’t have a copy already, you can click here to get a PDF of the top 10 Toyota leadership lessons that Mr. Yoshino shared me in 2015 & 2016. I’m working an a new addition with 10 more!

Are you listening?

April 3, 2015 2

How many times have you asked a question, and then realized a few words into the response, that you are listening to your own thoughts rather than what the other person is saying? How does […]

Washoku – “the harmony of food”

March 24, 2015 0

At the same two-day overview about Japan living that I wrote about in a previous post, I learned about the concept of Washoku, or the Japanese culinary mindset of “the harmony of food” from a well-known […]

Mamachari – commuting Japan style

March 21, 2015 2

Everywhere you go in Tokyo are people on bicycles, riding on the streets and sidewalks, with kids strapped in the front and back, on their way to school, shopping or work. But these “mamachari” bikes are nothing […]

Mistake proofing at Starbucks

March 13, 2015 4

Last weekend in Kyoto, I was impressed to see this example of using a visual cue to mistake-proof the beverage making process at Starbucks. After placing our order, including one soymilk based beverage, I was handed […]

Overview of the Japanese Healthcare System

March 4, 2015 6

I recently attended a two-day class for newcomers to Tokyo. One of the speakers was a British general practitioner who lives and practices in Tokyo. He gave a brief overview of the Japanese healthcare system […]

Hospital management in Japan – is it Lean?

February 12, 2015 0

I’ve been told that most hospitals and healthcare organizations in Japan do not employ Lean management. Both foreigners who have done study trips to Japan and Japanese nationals have mentioned this to me as I was […]

Problem solving and command-and-control

February 2, 2015 0

In the three and a half weeks that we’ve been in Japan, I am intrigued by the comments many working foreigners have made that, as a whole, Japanese people are not creative problem-solvers (beyond strict […]

The gender divide

January 29, 2015 0

First impressions I have never experienced the gender divide in terms of roles as acutely as I have in the past three weeks. 95% of the women I have met who have children, both foreigners […]

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