I am passionate about helping individuals and organizations gain clarity on their goals, deepen their problem solving skills, and continuously improve. When my 6 year old asks what I do, I tell him that I help people learn how to ask better questions – which I have come to see as the most fundamental skill that supports improvement, innovation and problem solving.
I have 20 years of experience in supporting change and improvement in organizations across a range of industries, including healthcare, academia, research, government, start-ups, and insurance, though my primary focus has been on leading transformational change in healthcare organizations. I have a global perspective from living, studying and working around the world including the U.S., Spain, the U.K., Australia and Japan.
I have held senior Lean leadership roles at the Palo Alto Medical Foundation and Stanford Children’s Health, and served as a consultant for PricewaterHouse Coopers Australia and a research analyst at the University of California at San Francisco.
I starting my consulting and coaching practice in 2013 to help clients deepen their organizational and individual capabilities in problem solving, strategy, and leadership.
In addition to consulting and coaching, I am a faculty member of Catalysis (formerly the Thedacare Center for Healthcare Value) and the Lean Enterprise Institute where I teach workshops about coaching and problem solving. I also coach masters students in the Fisher School of Business MBOE program and serve as a Member of the Board for the Mother’s Milk Bank and a Member of the Quality and Patient Experience Board Committee at El Camino Hospital.
I am currently based in the San Francisco Bay Area, though I still regularly travel to Japan, where I lived for 18 months from 2015-16. I love road biking, spending time with my 2 young sons and my husband, connecting with people and exploring new places!
About this blog
I started this blog in January 2015 when my family moved to Japan for 18 months. I wanted to use this unique opportunity to not only learn as much as possible about Lean, leadership, and Japanese culture, but also to share it with a broader community.
I love writing and connecting with you and others around the world. Writing this blog has become an important part of my practice as it is a great forcing function to slow down and reflect. It’s a habit that I haven’t given up since moving back to the United States in June 2016.
My approach to consulting, coaching and leadership
Some blog posts that highlight my work and coaching principles include:
- Coaching for Improvement: not just Lean, Toyota, or Silicon Valley methods….just good leadership
- Coaching for Improvement: Using A3 Thinking For Personal Development (Part 1 – Overview from Lean Coaching Summit)
- Coaching for Improvement: Using A3 thinking for personal development – Part 2 – Getting started on the left side
- Coaching for Improvement: Using A3 thinking for personal development – Part 3 – Moving to the “Right Side and Action
- The Power of Practicing Personal Problem Solving
- Leading Daily Improvement: Creating New Habits and Practices to Support Continuous Improvement
- Effective Questions to Support Problem Solving Thinking
- “Live less out of habit and more out of intent” – Intentions for 2016
- 12 Questions to Ask Yourself Before Making Your New Year Resolutions and Goals
- Intention and the Art of Meishi (Japanese Business Card) Exchange
Lean Post articles
- Summit Reflections: Knowing What You Need to Improve
- Lean in Japan: the Benefit of an Outsider’s View
- Standout Lessons from the 4th Annual Lean Coaching Summit
- Be More than a Coach, Be a Coach Who Listens
- How To Get Out of the Habit of Telling
- Building Capability, Transforming Organizations
Planet Lean articles
I also write for Planet Lean. Articles include:
- If You Think Lean is Inherently Japanese, Think Again – published in just November 2016, it was Planet Lean’s 5th most read article in 2016!
Upcoming public events:
- Coaching for Improvement – pre-Summit 2-day workshop at the Lean Healthcare Summit in Palm Springs, CA – June 5-6, 2017
Recent public events:
- “Coaching for Development: Structured Coaching Using A3 Thinking” – 1 day workshop
- Lean Enterprise Institute workshops – Seattle, WA – April 24, 2017
- Coaching for Development: Structured Coaching Using A3 Thinking” – 1 day workshop
- Lean Transformation Summit pre-summit workshop – Carlsbad, CA – March 6, 2017
- Lean Coaching Summit – Minneapolis, Minnesota – July 2016
- Summary of breakout session can be found here:
- Temple University (Japan), Continuing Studies Program: “Lean Leadership Skills” (April 2016)
- Australasian Lean Summit and Lean Healthcare Symposium (May 2015):
- Keynote speaker and class instructor.
- Summary of one keynote talk can be found here:
- Lean Coaching Summit (July 2014)
- Co-presented breakout session “Coaching for Improvement” with Margie Hagene. Summary of the event can be found in my Lean Post article Building Capability, Transforming Organizations.
Katie’s Twitter profile: @kbjanderson