Focus on people, culture, and leadership
Led by Katie Anderson, the Japan Study Trip is a high-value opportunity to go see and learn from passionate leaders in the birthplace the Toyota Production System about how they have developed cultures of respect and improvement in their organizations.
You will discover how Japanese companies across diverse industries succeed in delivering greater value to customers through service excellence and product delivery, while developing and engaging their people in continuous daily improvement.
The primary focus of this trip is PEOPLE and CULTURE: from frontline engagement to senior leaders setting a clear vision and modeling the way, creating a culture of continuous improvement is all about respect for people and humanity.
Be prepared for an intense and fun week of learning, filled with site visits, facilitated discussions, and conversations with Japanese business leaders, plus plenty of great Japanese food and cultural experiences along the way!
You will come away from this week with a deeper appreciation of the concepts of operational excellence, Lean thinking, customer service, and continuous improvement, and how you can use them to deliver better value to your customers.
Embark on the learning journey of a lifetime!