Leadership Strategies for Effective Problem-Solving and Innovation
Have you ever wondered why some organizations consistently outperform their competitors?
Why is it that despite operating in the same market space, using similar resources, and facing the same regulations, some companies achieve extraordinary success while others struggle to keep up?
And how come some organizations are able to leverage the concepts, tools, and practices of lean, the Toyota Production System, DevOps, or Agile, to enable their success, whereas at other companies these management practices and methodologies just become the flavor of the month?
Tune into the latest episode of Chain of Learning to discover the answers, but first….register to win a signed copy of my new book from guests Gene Kim and Steve Spear!
Author Interview with Dr. Steven Spear and Gene Kim: Wiring the Winning Organization
You won’t want to miss this episode of Chain of Learning where I sit down with Steve Spear and Gene Kim to unpack what makes companies “great” and key concepts in their new book, “Wiring the Winning Organization: Liberating our Collective Greatness through Slowification, Simplification, and Amplification”.
Together, we peel back the layers of organizational innovation and problem-solving to focus on the critical – and often missing elements – for high performance.
We dive into the critical roles that management systems and leadership play in shaping an organization’s success and the mechanisms that enable innovation, problem-solving, and collaboration across large, complex organizations.
It makes no difference what you call it – lean, agile, DevOps – wiring your organization to win always comes back to the principles of good leadership.
If you are a leader, an operational excellence practitioner, or simply someone aspiring to create and thrive in a winning organization, this is an episode you cannot afford to miss.
In this episode of Chain of Learning you will learn:
✅ What defines a winning organization and separates great organizations from “not great” ones
✅ How to navigate from the “danger zone” to the “winning zone”
✅ The three layers of organizational problem-solving and continuous improvement
✅ The critical role of leadership and management systems in creating conditions for success
✅ The sociotechnical mechanisms of winning organizations: slowification, simplification, and amplification
✅ Three questions leaders should ask daily to enable a profound organizational transformation
✅ Leadership behavior shifts to be more effective in wiring your organization – and team – to win
Hit play now to discover how you can build a high-performing organization and wire your organization for greatness.
You can also watch this episode of Chain of Learning on YouTube.
Reflect and Take Action
Reflect on my discussion with Gene and Steve and ask yourself what you can do to help wire your organization for greatness.
It’s a leader’s role to wire the organization’s circuitry to win, to create the management systems and create the conditions for people to thrive and contribute their thinking in the most impactful way.
And it’s in your control – the only difference in winning organizations is the level three circuitry – the social systems, and that is up to you!
Consider some of the behavior changes that Steve, Gene and I share at the end of the episode that we each have personally made to become better leaders:
Be comfortable saying “I don’t know” – be vulnerable. You don’t have to have all the answers
Be passionate, have high energy, love walking the floors – to learn and to show you care. So you can help fix the issues that get in the way
Personalize the concept of amplification – be willing to say “this is the best I know right now” and iterate faster
And “Break the Telling Habit” – hold back from giving all your ideas all the time and give others the space to think. (To learn more about my concept of Break the Telling Habit® check out some of the articles and resources linked below)
Set your intention for what you will do to help make your organization move towards great and be wired to win!
About my Guests: Dr. Steven Spear and Gene Kim
Steve Spear is a senior lecturer at the MIT Sloan School of Management and is a renowned thought leader in the field of organizational excellence and high performance systems. His work across diverse industries, including manufacturing, healthcare and government, have been instrumental in shaping the way businesses approach problem solving, continuous improvement, and building resilient, adaptive organizations to achieve breakthrough results. Steve’s publications, including Decoding the DNA of the Toyota Production System and Fixing Healthcare from the Inside Today, along with his book The High Velocity Edge, have helped shape my approach and understanding of the management and people systems that underlie high performing organizations.
Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award winning CTO who has been studying high performing technology organizations since 1999. He was the founder and CTO of Tripwire for 13 years and is known for his pioneering work in helping organizations improve their software development and IT management processes. Gene’s authored many award winning books including Accelerate the DevOps Handbook and The Phoenix Project.
Dr. Steve Spear and Gene Kim’s book: Wiring the Winning Organization: Liberating our Collective Greatness through Slowification, Simplification, and Amplification
Gene Kim on LinkedIn
Dr. Steve Spear on LinkedIn
Chain of Learning Episode 5: Achieve More by Performing Less with Eduardo Briceño
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01:30 Introduction of Steve Spear and Gene Kim
03:41 Definition of a winning organization
04:02 Understanding what high-performance is
06:10 Disparities in organizational performance and the role of management systems.
07:53 Common mechanisms of performance
09:55 The three layers
10:06 Social circuitry
11:13 Capability and competency
13:50 The socio part of the sociotechnical system
14:05 Mr. Yoshino’s paint mistake story
15:49 Paul O’Neill’s three critical questions for leaders
18:50 The role of leaders in creating conditions that enable individuals to succeed
19:07 How to move from the danger zone to the winning zone
19:17 Slowification, simplification, and amplification
21:29 Culture of learning and improvement through social circuitry
25:30 How slowfication helps winning organizations
30:24 The performance paradox and learning zones
31:17 The importance of simulating disasters
33:03 Misuse of terminology and principles i.e., “lean”
35:12 Interrelationship between management practices
37:18 Lessons learned from the writing and collaboration process
43:09 Steve and Gene’s behaviors to be more effective in wiring winning organizations
47:17 Breaking the telling habit
Full Episode Transcript
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