How does an accounting company inspire an energized culture where people are excited to go to work every day and provide excellent customer service? I bet many of you don’t associate the words accounting and […]
A month ago I had the pleasure of attending the LEI Lean Transformation Summit – this year held in Nashville, Tennessee! The theme of this year’s Summit: “Want better employees? Be a better employer”. I’m […]
I’m excited to announce that the Association for Manufacturing Excellence (AME) San Francisco Bay Area Consortium officially launched on April 20, 2018! AME SFBA Consortium Partnership I began my partnership with AME in October last […]
I was thrilled to receive my copy of Karen Martin’s new book “Clarity First” in the mail a few weeks ago, and I’m even more thrilled to be able to share with you a recent […]
What have you been learning or working on this month? I am in the midst of a four week period with no work travel, which has been unusual in the past 12 months. Personally, I’ve […]
Japan is famous for customer service and hospitality, known as “omotenashi” in Japanese, and for being a safe and clean country – and my experiences on recent trip to Japan last month were no exception. […]
I just got back from a week and a half trip to Japan to prepare for an upcoming Japan lean study trip I’m leading on behalf of the Ohio State University. Any reason to visit […]
What is the best way to learn a process? Practice on yourself! After three years of conversations and visits with each other in Japan, the U.S. and Europe, Mr. Isao Yoshino and I both had […]
How are you thinking about setting your goals for the new year? What are your intentions for 2018? What is important to you and how will you point yourself in the right direction to achieve […]
Happy almost new year! It’s that time of year not only to look back on personal reflections, as I shared in my most recent post, but also to round up your most favorite posts from […]
Copyright: Katie Anderson 2016