
What We Love About Lean and Operational Excellence — And Our #1 Frustration
Episode 52 – What’s the #1 frustration most lean and continuous improvement practitioners face? It’s something that I bet you’ve felt too, no matter how passionate you are about the work, no matter what you call it: lean, agile, continuous improvement, operational excellence, or DevOps. Too often, we struggle to clearly explain what we actually do as CI change leaders and why it matters.