New Book: The Toyota Way to Service Excellence Earlier this…
https://kbjanderson.com/wp-content/uploads/2016/09/LikerServiceExcellence.jpg360720Katie Andersonhttps://kbjanderson.com/wp-content/uploads/2021/02/KA-Logo-blue-300x42-cropped.pngKatie Anderson2016-09-29 12:57:342020-07-11 13:42:11Interview with Jeff Liker: The Toyota Way to Service Excellence