Tag Archive for: japan

Fall Down 7 Times, Get Up 8

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There is a Japanese proverb: “Fall down seven times, get up…

Japan Lean Study Trip - focus on people!

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What are you doing six months from today? I'll be kicking…
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Top 10 Experiences from Japan Lean Study Trip - May 2018 - #JapanLeanStudyTrip

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A vision realized When I moved to Japan in January 2015…
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Creating a culture of engagement, respect and customer service at a Japanese accounting firm

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How does an accounting company inspire an energized culture where…
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What's been keeping me busy this month? Planning learning experiences for you!

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What have you been learning or working on this month? I am in…
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Only in Japan! - 3 stories of Japanese "omotenashi", service and respect in 1 day

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Japan is famous for customer service and hospitality, known as…
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A reminder from a recent visit to Japan: Lean is not inherently Japanese

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I just got back from a week and a half trip to Japan to prepare…
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You haven't seen a start-up meeting like this one before: Teppen's "Honki no Chorei" in Japan

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How many morning or "start-up" meetings have you been part of…
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Highlights from Japan: conversations with Lean leaders, gemba visits, a daruma pilgrimage, and more

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I just got back from a 9-day trip to Japan and it was everything…
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Returning to Japan - What questions do you have?

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I'm at the San Francisco International Airport and about to board…
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Japan Gemba Visit: Lean Thinking in Government – Part 3 – Redesigning flow and customer service in General Services

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In the first two posts in this series, I shared how the leaders…
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Japan Gemba Visit: Lean Thinking in Government – Part 2 – Kaizen and Kaikaku to improve service to elderly constituents

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In the first post in this series, I shared how the leaders…
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