


Japan Gemba visits: Lean in hospitals and manufacturing - a preview of recent site visits
It's been a busy few weeks for me filled with great learning…

Japan Gemba visit: Tokyo hospital with strong commitment to quality improvement Part 3 - Data Transparency, Kaizen and PDCA
Data and measurement are key components to improvement. As I…

Gemba visit: Tokyo hospital with strong commitment to quality improvement Part 2 - Quality Committee Meeting
When I met with the President of a Tokyo metropolitan hospital…

Japan Gemba visit: Tokyo hospital committed to quality improvement - Part 1 - Conversation with the President
Two weeks ago, I visited a hospital in Tokyo that is one of…

Japan Conference for Healthcare: "Let's use our strengths to improve hospitals"
As part of my week of healthcare related conferences in Japan several…