


"Happiness is our purpose" - Ina Foods & Highlights from Japan
I was happy to be back in Japan last months for 2.5 weeks - my…

Lean Sushi Restaurant in Japan
One might expect that all restaurants in Japan are operated with…

Top 10 Experiences from Japan Lean Study Trip - May 2018 - #JapanLeanStudyTrip
A vision realized
When I moved to Japan in January 2015…

Creating a culture of engagement, respect and customer service at a Japanese accounting firm
How does an accounting company inspire an energized culture where…

You haven't seen a start-up meeting like this one before: Teppen's "Honki no Chorei" in Japan
How many morning or "start-up" meetings have you been part of…

Highlights from Japan: conversations with Lean leaders, gemba visits, a daruma pilgrimage, and more
I just got back from a 9-day trip to Japan and it was everything…

Returning to Japan - What questions do you have?
I'm at the San Francisco International Airport and about to board…

Japan Gemba Visit: Lean Thinking in Government – Part 3 – Redesigning flow and customer service in General Services
In the first two posts in this series, I shared how the leaders…

Japan Gemba Visit: Lean Thinking in Government – Part 2 – Kaizen and Kaikaku to improve service to elderly constituents
In the first post in this series, I shared how the leaders…

Japan Gemba Visit: Lean Thinking in Government - Part 1 - Kaizen, Kaikaku & PDCA to improve customer service
Less than a month before my family wrapped up our time in Japan…

Japan Gemba Visit: Ashikaga Part 4 - Eco-R, using 5S and kaizen to create a sustainable world and joyful society
As I've written about in earlier posts, last spring I led…