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What are you doing six months from today? I’ll be kicking off the next installment of the KBJ Anderson Japan Lean Study Trip! Come join
Anniversary of a learning partnership This eleventh edition of the “Toyota Leadership Lessons” series about what I have learned through conversations with Isao Yoshino, marks
A vision realized When I moved to Japan in January 2015 I knew that I wanted to learn as much as possible about Japanese culture
How does an accounting company inspire an energized culture where people are excited to go to work every day and provide excellent customer service? I
Podcast #302 – Katie Anderson on Japan: Standard Work, Customers, and Healthcare Thank you for following the podcast that I recently did with Mark Graban. I
Japan is famous for customer service and hospitality, known as “omotenashi” in Japanese, and for being a safe and clean country – and my experiences
I just got back from a week and a half trip to Japan to prepare for an upcoming Japan lean study trip I’m leading on
How many morning or “start-up” meetings have you been part of that are fun and invigorating? I bet none as energetic and the one that Tim Wolput
I just got back from a 9-day trip to Japan and it was everything I hoped it would be from both a personal and professional perspective.
It’s that time of year again for reflection and resetting of goals and intentions -the “Check-Adjust” and “Plan” parts of the Plan-Do-Check-Adjust (PDCA) Cycle. If you
Earlier this year I led a Lean study trip to the Japanese town of Ashikaga, which considers itself to be the “5S Mecca of the
In October, 2016 I went on a one-week trip to Tokyo to attend a traditional Japanese Shinto wedding ceremony and visit the city that I
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