Archive for category: Japan

Life in Japan: Omotenashi - the spirit of Japan's customer service & hospitality

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I just returned from a one-week trip to Tokyo to attend a traditional…

Daruma dolls in Japan: a visual reminder of intentions, goals and perseverance

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Since the beginning of this year, I've become a bit obsessed…

You are here: Sayonara Japan, Hello California

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When I wrote my last post while on the Shinkansen, I knew it…

Life in Japan: Traveling faster than a speeding bullet (train, that is)

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I am writing this blog post while I’m on what will be my last…

Life in Japan: Just ship it! Efficiency in logistics and travel

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One of the delights about living in Japan is the level of efficiency…

Life in Japan: Wrap it up! - Value or Waste?

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I love living in Japan and having this opportunity to learn about…

Gemba visit: Tokyo hospital with strong commitment to quality improvement Part 2 - Quality Committee Meeting

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When I met with the President of a Tokyo metropolitan hospital…

"Live less out of habit and more out of intent" - Intentions for 2016

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I recently saw the quote "Life less out of habit and more out…

Life in Japan: Visual and audible management to guide everyday life

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One of tenets of Lean and the Toyota Production System "visual…
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Life in Japan: Where cash is king (or rather the shogun)

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Here is another installment in my series of posts about "Life…

Year-end Review: Reflections on 1 year in Japan

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It's hard to believe that I moved to Japan exactly 12 months…

Toyota Leadership Lessons: Part 6 - Coach like you are making sushi

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Earlier this week I went to Nagoya for a day trip to visit with…
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