Archive for category: Japan

Only in Japan! - 3 stories of Japanese "omotenashi", service and respect in 1 day

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Japan is famous for customer service and hospitality, known as…

A reminder from a recent visit to Japan: Lean is not inherently Japanese

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I just got back from a week and a half trip to Japan to prepare…

You haven't seen a start-up meeting like this one before: Teppen's "Honki no Chorei" in Japan

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How many morning or "start-up" meetings have you been part of…

Highlights from Japan: conversations with Lean leaders, gemba visits, a daruma pilgrimage, and more

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I just got back from a 9-day trip to Japan and it was everything…

Year End Review: 2016 - Reflections on 18 months in Japan and returning to the U.S.

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It's that time of year again for reflection and resetting of…

Japan Gemba Visit: Ashikaga Part 2 – Ogura Metal – using 5S and Lean to "bring smiles to all employees & customers"

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Earlier this year I led a Lean study trip to the Japanese town…

Life in Japan: Omotenashi - the spirit of Japan's customer service & hospitality

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I just returned from a one-week trip to Tokyo to attend a traditional…

Daruma dolls in Japan: a visual reminder of intentions, goals and perseverance

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Since the beginning of this year, I've become a bit obsessed…

You are here: Sayonara Japan, Hello California

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When I wrote my last post while on the Shinkansen, I knew it…

Life in Japan: Traveling faster than a speeding bullet (train, that is)

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I am writing this blog post while I’m on what will be my last…

Life in Japan: Just ship it! Efficiency in logistics and travel

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One of the delights about living in Japan is the level of efficiency…

Life in Japan: Wrap it up! - Value or Waste?

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I love living in Japan and having this opportunity to learn about…
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