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I just spent most of this week unloading boxes of our life from the sea container that just arrived form Japan and the storage unit of everything
I just came back from presenting at the 5th Annual Lean Coaching Summit held in Minneapolis, Minnesota, last week. This Summit was the third consecutive
Since the beginning of this year, I’ve become a bit obsessed with collecting Daruma dolls. Before I left Japan in June, I bought nearly 100 Darumas
When I wrote my last post while on the Shinkansen, I knew it would probably be a few weeks until I was able to write
In the previous four posts in this series about my visit to Toyota Memorial Hosptial (TMH) in Toyota City, Japan, last month, I’ve covered topics
Continuous Improvement and the Toyota Way In an earlier post about my visit to Toyota Memorial Hospital (TMH) in Toyota City, Japan, last month, I
This past week I have been thinking a lot about the concept of coaching and what it means for us as leaders. I’ve spent time
I’m finally back in Tokyo after a week of travel and site visits, followed by nearly two weeks in the United States and then a
Katie’s note: Today’s post is written by Arnout Orelio, a Lean healthcare practitioner from the Netherlands. The inspiration for this first guest post on my blog
Data and measurement are key components to improvement. As I wrote about in my previous two blog posts, a Tokyo hospital that I visited twice last month (both
When I met with the President of a Tokyo metropolitan hospital a few weeks ago, he invited me to attend upcoming monthly Quality Committee held
Two weeks ago, I visited a hospital in Tokyo that is one of the leaders in Japan in healthcare quality improvement and reporting. As I’ve written
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