



Gemba Academy Podcast: K2C2 Coaching Communities
A few weeks ago Karyn Ross and I sat down - virtually - with…

Interview with Skip Steward: Creating an Effective Management System
How can you create an effective top down and bottom up connected…

Interview with Karyn Ross: "How to Coach for Creativity and Service Excellence"
What do creativity, service excellence, and problem solving have…

Looking Back: Top 10 Posts from 2018
I cannot believe that we just passed the four year anniversary…

Intentions versus goals – heart versus mind
It’s the beginning of another new year and a time when many…

Kata: a practice routine for scientific thinking & reflection
How strong is your habit to reflect or to "study-adust" as part…

Gemba Academy Podcast: How to Leverage Different Lean Experiences
Gemba Academy just published a podcast that I recorded with…

Japan Lean Study Trip - focus on people!
What are you doing six months from today? I'll be kicking…

How to Ask Effective Questions
Highlights from the Netherlands with Isao Yoshino A month ago…

Interview with Mark Graban: "Measures of Success"
Have you ever found yourself asking yourself, "I can't tell if…