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One of the presenters that I enjoyed the most at last month’s Australasian Lean Thinking and Practice Summit was Doug Rickarby from Toyota Australia. He shared his journey of working
I am a great believer in the power of personal reflection and using problem solving thinking to develop ourselves as Lean Leaders. Problem solving thinking (using the PDSA or A3 thinking process) can
Australian Lean Conferences Last month I was in Australia for their annual Lean summits – the Lean Thinking and Practice Summit (all industries) and the Healthcare Symposium. In addition to
I had an wonderful experience with customer service this week. I’ve been sharing this story for the past 48 hours and everyone I speak to is amazed. This says so much
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