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Leadership lessons in Toyota City – this time at Toyota Memorial Hospital Immediately after writing a post on the train asking for your questions, I met my
I’m finally back in Tokyo after a week of travel and site visits, followed by nearly two weeks in the United States and then a
Last year I learned of a town in rural Japan that considers itself the “5S Mecca” of the world because of the entire town’s adoption of Japanese
Lean and Kaizen in Healthcare My most recent post about Lean in Japan and in Japanese hospitals has been a popular one and has generated many comments on social media
As a Lean healthcare practitioner and coach, it has been one of my goals while living in Japan to learn more about how Japanese hospitals think
One of the delights about living in Japan is the level of efficiency and punctuality of their transportation services. This extends beyond just people transportation
I love living in Japan and having this opportunity to learn about a new culture and language. I’ve tried to retain my “outsider’s perspective” while
When I met with the President of a Tokyo metropolitan hospital a few weeks ago, he invited me to attend upcoming monthly Quality Committee held
I recently saw the quote “Life less out of habit and more out of intent” (source unknown) and it really resonated with me, especially as I
One of tenets of Lean and the Toyota Production System “visual management”: making things (work, processes, status, etc.) clearly visible (or audible) to the status
Here is another installment in my series of posts about “Life in Japan”. Paper and coins rule in Japan One of the surprising things about moving
It’s hard to believe that I moved to Japan exactly 12 months ago this week. The time has flown by quickly and I have enjoyed
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