How does an accounting company inspire an energized culture where people are excited to go to work every day and provide excellent customer service? I bet many of you don’t associate the words accounting and […]
Earlier this year I led a Lean study trip to the Japanese town of Ashikaga, which considers itself to be the “5S Mecca of the world”. As I wrote about in the first part of […]
As I shared in previous posts, Toyota Memorial Hospital (TMH) has been practicing parts of the Toyota Production System (TPS) for many years. However, the depth of TPS practice is not as advanced as many might […]
Two weeks ago, I visited a hospital in Tokyo that is one of the leaders in Japan in healthcare quality improvement and reporting. As I’ve written about in the past, both on my blog and in […]
One of tenets of Lean and the Toyota Production System “visual management”: making things (work, processes, status, etc.) clearly visible (or audible) to the status of the system. For example is a guiding principle in “5S” […]
Copyright: Katie Anderson 2016