


Life in Japan: Wrap it up! - Value or Waste?
I love living in Japan and having this opportunity to learn about…

Gemba visit: Tokyo hospital with strong commitment to quality improvement Part 2 - Quality Committee Meeting
When I met with the President of a Tokyo metropolitan hospital…

Japan Gemba visit: Tokyo hospital committed to quality improvement - Part 1 - Conversation with the President
Two weeks ago, I visited a hospital in Tokyo that is one of…

Life in Japan: Visual and audible management to guide everyday life
One of tenets of Lean and the Toyota Production System "visual…

Learning a new culture: listen to the words of children
Back in Tokyo!
After nearly two months back in the United States…