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In October, 2016 I went on a one-week trip to Tokyo to attend a traditional Japanese Shinto wedding ceremony and visit the city that I
I love living in Japan and having this opportunity to learn about a new culture and language. I’ve tried to retain my “outsider’s perspective” while
When I met with the President of a Tokyo metropolitan hospital a few weeks ago, he invited me to attend upcoming monthly Quality Committee held
Two weeks ago, I visited a hospital in Tokyo that is one of the leaders in Japan in healthcare quality improvement and reporting. As I’ve written
One of tenets of Lean and the Toyota Production System “visual management”: making things (work, processes, status, etc.) clearly visible (or audible) to the status
Back in Tokyo! After nearly two months back in the United States to visit family and friends, and for work purposes such as coaching and
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