


How to Ask Effective Questions
Highlights from the Netherlands with Isao Yoshino
A month ago…

3 Tips for "Getting Out of the Habit of Telling" - Lean Talk from the Lean Transformation Summit 2018
If you didn't get to attend LEI's annual Lean Transformation…

Reflections from a coaching relationship: Why coaching is like a reverse Magic 8 Ball
After an intense two months of travel for many exciting…

Reflections on reflection....and what I've been learning this month
I've been traveling a lot the past few weeks for work-related…

Toyota Leadership Lessons: Part 9 – Learning the value of asking questions
I have come to believe, through my personal practice and learning…

Resources to help you get out of the habit of telling & create a continuous improvement culture
Getting out of the habits of telling and showing up as the "expert"…

Coaching for Improvement - not just Lean, Toyota, or Silicon Valley methods... just good leadership
This past week I have been thinking a lot about the concept of…

Gemba visit: Tokyo hospital with strong commitment to quality improvement Part 2 - Quality Committee Meeting
When I met with the President of a Tokyo metropolitan hospital…

"Live less out of habit and more out of intent" - Intentions for 2016
I recently saw the quote "Life less out of habit and more out…

12 Questions to Ask Yourself Before Making Your New Year Resolutions and Goals
As the end of the year is coming, it is time for reflection and…

Effective Questions to Support Problem Solving Thinking
A few weeks ago I joined my coach, friend and colleague Margie…