


Japan Gemba Visit - Toyota Memorial Hospital: Part 3 - Toyota Production System principles in action
As I shared in previous posts, Toyota Memorial Hospital (TMH)…

Japan Gemba Visit: Toyota Memorial Hospital - Part 2: "Our human resources are our power"
In the first post in a series of reflections from my visit…

Japan Gemba Visit: Toyota Memorial Hospital - Part 1: The most "Lean" hospital in Japan
Leadership lessons in Toyota City - this time at Toyota Memorial…

Japan Gemba visits: Lean in hospitals and manufacturing - a preview of recent site visits
It's been a busy few weeks for me filled with great learning…

Gemba visit: Leadership lessons about kaizen and Medical Quality Improvement at a Japanese hospital
Lean and Kaizen in Healthcare
My most recent post about Lean…

What does "Lean" mean in Japan? Are Japanese hospitals practicing "Lean"?
As a Lean healthcare practitioner and coach, it has been one…

Japan Gemba visit: Tokyo hospital with strong commitment to quality improvement Part 3 - Data Transparency, Kaizen and PDCA
Data and measurement are key components to improvement. As I…

Gemba visit: Tokyo hospital with strong commitment to quality improvement Part 2 - Quality Committee Meeting
When I met with the President of a Tokyo metropolitan hospital…

Japan Gemba visit: Tokyo hospital committed to quality improvement - Part 1 - Conversation with the President
Two weeks ago, I visited a hospital in Tokyo that is one of…



Hospital management in Japan - is it Lean?
I've been told that most hospitals and healthcare organizations…