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Continuous Improvement and the Toyota Way In an earlier post about my visit to Toyota Memorial Hospital (TMH) in Toyota City, Japan, last month, I
As I shared in previous posts, Toyota Memorial Hospital (TMH) has been practicing parts of the Toyota Production System (TPS) for many years. However, the depth
In the first post in a series of reflections from my visit to Toyota Memorial Hospital (TMH) in Toyota City, Japan, I declared that Toyota Memorial is
Leadership lessons in Toyota City – this time at Toyota Memorial Hospital Immediately after writing a post on the train asking for your questions, I met my
It’s been a busy few weeks for me filled with great learning and travel! But all of this “doing” also means that I haven’t been
Lean and Kaizen in Healthcare My most recent post about Lean in Japan and in Japanese hospitals has been a popular one and has generated many comments on social media
As a Lean healthcare practitioner and coach, it has been one of my goals while living in Japan to learn more about how Japanese hospitals think
Data and measurement are key components to improvement. As I wrote about in my previous two blog posts, a Tokyo hospital that I visited twice last month (both
When I met with the President of a Tokyo metropolitan hospital a few weeks ago, he invited me to attend upcoming monthly Quality Committee held
Two weeks ago, I visited a hospital in Tokyo that is one of the leaders in Japan in healthcare quality improvement and reporting. As I’ve written
I’ve been told that most hospitals and healthcare organizations in Japan do not employ Lean management. Both foreigners who have done study trips to Japan and
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