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It’s hard to believe that my latest trip back to Japan was already over a month and a half ago. A lot has changed in our world since then, and
A vision realized….and continues! Just three weeks ago, I was in the midst of leading a week of learning, culture, and fun with a fabulous group of 17 lean practitioners
I cannot believe that we just passed the four year anniversary of when I moved to Japan for 18 months and started writing this blog. Both the blog and website
One might expect that all restaurants in Japan are operated with lean principles, but as I quickly learned when my family moved to Japan nearly four years ago, lean thinking
How does an accounting company inspire an energized culture where people are excited to go to work every day and provide excellent customer service? I bet many of you don’t
What have you been learning or working on this month? I am in the midst of a four week period with no work travel, which has been unusual in the
Japan is famous for customer service and hospitality, known as “omotenashi” in Japanese, and for being a safe and clean country – and my experiences on recent trip to Japan
How many morning or “start-up” meetings have you been part of that are fun and invigorating? I bet none as energetic and the one that Tim Wolput and I participated in recently
In the first two posts in this series, I shared how the leaders of Nakano City, one of the 23 wards within the Tokyo metropolitan area, utilize kaizen (small continuous improvement) and
In the first post in this series, I shared how the leaders of Nakano City, one of the 23 wards within the Tokyo metropolitan area, describe how they see kaizen (small continuous improvement)
Less than a month before my family wrapped up our time in Japan last June, Tim Wolput of Lean Japan Study Tours invited me to join him on a day-long
It’s that time of year again for reflection and resetting of goals and intentions -the “Check-Adjust” and “Plan” parts of the Plan-Do-Check-Adjust (PDCA) Cycle. If you are working on your own
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