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Looking for a Japan study tour that goes beyond factory visits? The Japan Leadership Experience led by Katie Anderson is an immersive lean leadership tour and Japan learning mission that
Episode 43 – What’s the real purpose behind the Japanese management practices fueling Lean and Agile—like kata, obeya, and A3 reports? These practices with a prescribed format or template without
Episode 42 – YHow much of the Toyota Way is dependent on Japanese culture? And how much of it all comes down to… being human? There are questions I’ve explored
What was the thinking that led up to the development of the Toyota Way in 2001? I asked my friend Mr. Isao Yoshino, a 40-year Toyota leader, this question and he
New Book: The Toyota Way to Service Excellence Earlier this summer, Jeff Liker reached out to me to see if I would be interested in reading an advance copy of
Quality improvement approaches in Japanese hospitals It probably surprises many Westerners, where books such as Lean Hospitals by Mark Graban and organizations such as Thedacare and Virginia Mason are well known, to
In the previous four posts in this series about my visit to Toyota Memorial Hosptial (TMH) in Toyota City, Japan, last month, I’ve covered topics from the overview of the
Continuous Improvement and the Toyota Way In an earlier post about my visit to Toyota Memorial Hospital (TMH) in Toyota City, Japan, last month, I wrote about how TMH’s renewed
As I shared in previous posts, Toyota Memorial Hospital (TMH) has been practicing parts of the Toyota Production System (TPS) for many years. However, the depth of TPS practice is not
In the first post in a series of reflections from my visit to Toyota Memorial Hospital (TMH) in Toyota City, Japan, I declared that Toyota Memorial is the “most ‘Lean’ hospital in
Leadership lessons in Toyota City – this time at Toyota Memorial Hospital Immediately after writing a post on the train asking for your questions, I met my friend Mr. Isao Yoshino and
As a Lean healthcare practitioner and coach, it has been one of my goals while living in Japan to learn more about how Japanese hospitals think about improvement, kaizen, and management.
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