Tag Archive for: Toyota Way

Toyota Leadership Lessons: Part 7 - Insights into how "respect for people" & "continuous improvement" became the pillars of the Toyota Way

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December 7, 2016

What was the thinking that led up to the development of the…

Interview with Jeff Liker: The Toyota Way to Service Excellence

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September 29, 2016

New Book: The Toyota Way to Service Excellence Earlier this…

Why are Lean and Toyota methods rare in Japan's hospitals? A Japanese physician explains

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September 27, 2016

Quality improvement approaches in Japanese hospitals It probably…

Japan Gemba Visit: Toyota Memorial Hospital – Part 5: The role of managers and physicians in leading improvement

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May 24, 2016

In the previous four posts in this series about my visit to Toyota…

Japan Gemba Visit: Toyota Memorial Hospital - Part 4: Set challenging goals & engage patients and staff in continuous improvement

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May 17, 2016

Continuous Improvement and the Toyota Way In an earlier…

Japan Gemba Visit - Toyota Memorial Hospital: Part 3 - Toyota Production System principles in action

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May 9, 2016

As I shared in previous posts, Toyota Memorial Hospital (TMH)…

Japan Gemba Visit: Toyota Memorial Hospital - Part 2: "Our human resources are our power"

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April 29, 2016

In the first post in a series of reflections from my visit…

Japan Gemba Visit: Toyota Memorial Hospital - Part 1: The most "Lean" hospital in Japan

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April 27, 2016

Leadership lessons in Toyota City - this time at Toyota Memorial…

What does "Lean" mean in Japan? Are Japanese hospitals practicing "Lean"?

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March 4, 2016

As a Lean healthcare practitioner and coach, it has been one…

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Toyota Kyushu gemba visit: Part 3 - "If you always ask for success, then people will lie."

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June 30, 2015

Before I visited the Toyota Kyushu plant to talk with the Toyota…

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Toyota Kyushu gemba visit: Part 2 - TPS Promotion Office

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June 25, 2015

Following our tour of the Toyota Kyushu plant, which I wrote…

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Toyota Kyushu gemba visit: Part 1 - Miyata plant tour

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June 24, 2015

Last week I flew down to Japan's southern island of Kyushu to…

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