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Jeff Hunter has been instrumental to influencing how I think about approaching strategy development and deployment in the organizations that I support. I’m excited to share a recent Q&A session
Podcast #302 – Katie Anderson on Japan: Standard Work, Customers, and Healthcare Thank you for following the podcast that I recently did with Mark Graban. I enjoyed speaking with Mark about
Two weeks ago I was in Palm Desert for the annual Lean Healthcare Transformation Summit co-hosted by Catalysis and the Lean Enterprise Institute. It was the first time in many years
This week I’m attending the Lean Healthcare Transformation Summit in Palm Springs, co-hosted by two of the organizations for which I’m a faculty member of – Catalysis and the Lean
Quality improvement approaches in Japanese hospitals It probably surprises many Westerners, where books such as Lean Hospitals by Mark Graban and organizations such as Thedacare and Virginia Mason are well known, to
Two weeks ago I saw an article in the Japan Times titled: “Nagoya hospital taps Toyota’s famed workflow to reduce staff errors”. My interest was immediately piqued given my recent
In the previous four posts in this series about my visit to Toyota Memorial Hosptial (TMH) in Toyota City, Japan, last month, I’ve covered topics from the overview of the
Continuous Improvement and the Toyota Way In an earlier post about my visit to Toyota Memorial Hospital (TMH) in Toyota City, Japan, last month, I wrote about how TMH’s renewed
As I shared in previous posts, Toyota Memorial Hospital (TMH) has been practicing parts of the Toyota Production System (TPS) for many years. However, the depth of TPS practice is not
In the first post in a series of reflections from my visit to Toyota Memorial Hospital (TMH) in Toyota City, Japan, I declared that Toyota Memorial is the “most ‘Lean’ hospital in
Leadership lessons in Toyota City – this time at Toyota Memorial Hospital Immediately after writing a post on the train asking for your questions, I met my friend Mr. Isao Yoshino and
I’m writing this post while on the Shinkansen from Tokyo to Nagoya. No matter how many times I travel on the bullet train – it must be over 20 times
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