


The power of virtual collaboration
Virtual collaboration -- and adjusting plans -- is the theme…

Effectively Coaching for Problem Solving Webinar
How do you connect your actions with your purpose? To me, this…

Interview with Karyn Ross: "How to Coach for Creativity and Service Excellence"
What do creativity, service excellence, and problem solving have…

Kata: a practice routine for scientific thinking & reflection
How strong is your habit to reflect or to "study-adust" as part…

How to Ask Effective Questions
Highlights from the Netherlands with Isao Yoshino
A month ago…

3 Tips for "Getting Out of the Habit of Telling" - Lean Talk from the Lean Transformation Summit 2018
If you didn't get to attend LEI's annual Lean Transformation…

Toyota Leadership Lessons: Part 11 - "Everything is my learning journey"
Anniversary of a learning partnership
This eleventh edition…

Reflections from a coaching relationship: Why coaching is like a reverse Magic 8 Ball
After an intense two months of travel for many exciting…

Lean Post Article: "Do You Practice Routine Personal Development?"
My latest article for the Lean Enterprise Institute's Lean Post…

Gemba Academy Podcast: How to Use A3 Thinking with Katie Anderson
Today Gemba Academy published a podcast that I recorded with…

Resources to help you get out of the habit of telling & create a continuous improvement culture
Getting out of the habits of telling and showing up as the "expert"…