


Top 10 Experiences from Japan Lean Study Trip - May 2018 - #JapanLeanStudyTrip
A vision realized When I moved to Japan in January 2015…

A reminder from a recent visit to Japan: Lean is not inherently Japanese
I just got back from a week and a half trip to Japan to prepare…

Toyota Leadership Lessons: Part 9 – Learning the value of asking questions
I have come to believe, through my personal practice and learning…

Toyota Leadership Lessons: Part 8 - "The A3 isn't a magical tool"
When I was back in Japan last month for a visit – my second…

Toyota Leadership Lessons: Part 7 - Insights into how "respect for people" & "continuous improvement" became the pillars of the Toyota Way
What was the thinking that led up to the development of the…

The Toyota Production System / Lean is a countermeasure to limiting cultural and organizational traits
What did you learn about Lean in Japan? Many of you have asked…

Interview with Jeff Liker: The Toyota Way to Service Excellence
New Book: The Toyota Way to Service Excellence Earlier this…

Japanese doctors tapping Toyota experts to learn about TPS / Lean
Two weeks ago I saw an article in the Japan Times titled: "Nagoya…

Japan Gemba Visit: Toyota Memorial Hospital - Part 4: Set challenging goals & engage patients and staff in continuous improvement
Continuous Improvement and the Toyota Way In an earlier…

Japan Gemba Visit - Toyota Memorial Hospital: Part 3 - Toyota Production System principles in action
As I shared in previous posts, Toyota Memorial Hospital (TMH)…

Japan Gemba Visit: Toyota Memorial Hospital - Part 2: "Our human resources are our power"
In the first post in a series of reflections from my visit…