I just got back from a week and a half trip to Japan to prepare for an upcoming Japan lean study trip I’m leading on behalf of the Ohio State University. Any reason to visit […]
I have come to believe, through my personal practice and learning from mentors (including Margie Hagene, Isao Yoshino, John Shook, and others) that asking effective questions is THE fundamentally most important leadership habit to create if […]
When I was back in Japan last month for a visit – my second visit since moving back to the U.S. in June 2016 – I spent the day with my friend and Toyota mentor, […]
What was the thinking that led up to the development of the Toyota Way in 2001? I asked my friend Mr. Isao Yoshino, a 40-year Toyota leader, this question and he shared his thinking with me […]
What did you learn about Lean in Japan? Many of you have asked me to name my top take-aways about lean, leadership and culture now that I’ve moved back to the U.S. after living in […]
New Book: The Toyota Way to Service Excellence Earlier this summer, Jeff Liker reached out to me to see if I would be interested in reading an advance copy of the new book he had […]
Two weeks ago I saw an article in the Japan Times titled: “Nagoya hospital taps Toyota’s famed workflow to reduce staff errors”. My interest was immediately piqued given my recent exploration over the past two […]
Continuous Improvement and the Toyota Way In an earlier post about my visit to Toyota Memorial Hospital (TMH) in Toyota City, Japan, last month, I wrote about how TMH’s renewed focus to deepen the practice […]
As I shared in previous posts, Toyota Memorial Hospital (TMH) has been practicing parts of the Toyota Production System (TPS) for many years. However, the depth of TPS practice is not as advanced as many might […]
In the first post in a series of reflections from my visit to Toyota Memorial Hospital (TMH) in Toyota City, Japan, I declared that Toyota Memorial is the “most ‘Lean’ hospital in Japan”. However, as I wrote, […]
Copyright: Katie Anderson 2016