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What do creativity, service excellence, and problem solving have in common? A lot! I’m excited to share this interview with my friend Karyn Ross about her new book How to...
Goal complete: developing people and an incredible immersive leadership and cultural learning tour for my Chain of Learning! I was happy to be back in Japan in early 2019 for...
I cannot believe that we just passed the four year anniversary of when I moved to Japan for 18 months and started writing this blog. Both the blog and website...
It’s the beginning of another new year and a time when many of us reflect on the prior year and set intentions and goals for the next year. I just...
How strong is your habit to reflect or to “study-adust” as part of the Plan-Do-Study-Adjust cycle? If you are like most people, myself included, your natural tendency is to jump...
One might expect that all restaurants in Japan are operated with lean principles, but as I quickly learned when my family moved to Japan nearly four years ago, lean thinking...
Gemba Academy just published a podcast that I recorded with Ron Pereira at the AME Conference in San Diego a month ago. Ron and I recorded our first podcast together...
What are you doing six months from today? I’ll be kicking off the next installment of the KBJ Anderson Japan Lean Study Trip! Come join me and other passionate lean...
Highlights from the Netherlands with Isao Yoshino In 2018, I had fabulous opportunity to visit Netherlands for two different events, along Isao Yoshino – my friend, mentor, and partner in...
Have you ever found yourself asking yourself, “I can’t tell if these numbers mean we are better better or worse?”, or reacting in joy or dismay that this week your...
If you didn’t get to attend LEI’s annual Lean Transformation Summit in Nashville this past March, if you missed the Lean Talks event, or if you just want a refresher...
Anniversary of a learning partnership This eleventh edition of the “Toyota Leadership Lessons” series about what I have learned through conversations with Isao Yoshino, marks the 4-year anniversary of when...
When I wrote my last post while on the Shinkansen, I knew it would probably be a few weeks until I was able to write
I am writing this blog post while I’m on what will be my last Shinkansen (bullet train) journey for awhile. In less than three weeks,
In the previous four posts in this series about my visit to Toyota Memorial Hosptial (TMH) in Toyota City, Japan, last month, I’ve covered topics
Continuous Improvement and the Toyota Way In an earlier post about my visit to Toyota Memorial Hospital (TMH) in Toyota City, Japan, last month, I
As I shared in previous posts, Toyota Memorial Hospital (TMH) has been practicing parts of the Toyota Production System (TPS) for many years. However, the depth
In the first post in a series of reflections from my visit to Toyota Memorial Hospital (TMH) in Toyota City, Japan, I declared that Toyota Memorial is
Leadership lessons in Toyota City – this time at Toyota Memorial Hospital Immediately after writing a post on the train asking for your questions, I met my
This past week I have been thinking a lot about the concept of coaching and what it means for us as leaders. I’ve spent time
I’m writing this post while on the Shinkansen from Tokyo to Nagoya. No matter how many times I travel on the bullet train – it
I’m finally back in Tokyo after a week of travel and site visits, followed by nearly two weeks in the United States and then a
It’s been a busy few weeks for me filled with great learning and travel! But all of this “doing” also means that I haven’t been
Last year I learned of a town in rural Japan that considers itself the “5S Mecca” of the world because of the entire town’s adoption of Japanese
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