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Take my new FREE Change Katalyst™ self-assessment now to fast-track your change leadership effectiveness!
🎁 Give the Gift of Learning for December – Check out the NEW Leading to Learn Accelerator and take advantage of special pricing!
Take my new FREE Change Katalyst™ self-assessment now to fast-track your change leadership effectiveness!
🎁 Give the Gift of Learning for December – Check out the NEW Leading to Learn Accelerator and take advantage of special pricing!
I was thrilled to receive my copy of Karen Martin’s new book “Clarity First” in the mail a few weeks ago, and I’m even more thrilled to be able to...
What have you been learning or working on this month? I am in the midst of a four week period with no work travel, which has been unusual in the...
Japan is famous for customer service and hospitality, known as “omotenashi” in Japanese, and for being a safe and clean country – and my experiences on recent trip to Japan...
I just got back from a week and a half trip to Japan to prepare for an upcoming Japan lean study trip I’m leading on behalf of the Ohio State...
What is the best way to learn a process? Practice on yourself! After three years of conversations and visits with each other in Japan, the U.S. and Europe, Mr. Isao...
How are you thinking about setting your goals for the new year? What are your intentions for 2018? What is important to you and how will you point yourself in...
Happy almost new year! It’s that time of year not only to look back on personal reflections, as I shared in my most recent post, but also to round up...
“Today is a great day” As I sit down to reflect on 2017, it is my father’s motto that “today is a great day” that stands out for me. 2017...
After an intense two months of travel for many exciting professional and personal opportunities – including being part of the ELEC 2017 in the Netherlands and a week of vacation...
Last week I had the pleasure of participating in the European Lean Educator Conference (ELEC2017) held in Nijmegen, the Netherlands. After not having been to Europe for over six years,...
I’ve been traveling a lot the past few weeks for work-related events and client support, which has been great for my business and personal practice of modeling and practicing the...
I have come to believe, through my personal practice and learning from mentors (including Margie Hagene, Isao Yoshino, John Shook, and others) that asking effective questions is THE fundamentally most...
I am writing this blog post while I’m on what will be my last Shinkansen (bullet train) journey for awhile. In less than three weeks,
In the previous four posts in this series about my visit to Toyota Memorial Hosptial (TMH) in Toyota City, Japan, last month, I’ve covered topics
Continuous Improvement and the Toyota Way In an earlier post about my visit to Toyota Memorial Hospital (TMH) in Toyota City, Japan, last month, I
As I shared in previous posts, Toyota Memorial Hospital (TMH) has been practicing parts of the Toyota Production System (TPS) for many years. However, the depth
In the first post in a series of reflections from my visit to Toyota Memorial Hospital (TMH) in Toyota City, Japan, I declared that Toyota Memorial is
Leadership lessons in Toyota City – this time at Toyota Memorial Hospital Immediately after writing a post on the train asking for your questions, I met my
This past week I have been thinking a lot about the concept of coaching and what it means for us as leaders. I’ve spent time
I’m writing this post while on the Shinkansen from Tokyo to Nagoya. No matter how many times I travel on the bullet train – it
I’m finally back in Tokyo after a week of travel and site visits, followed by nearly two weeks in the United States and then a
It’s been a busy few weeks for me filled with great learning and travel! But all of this “doing” also means that I haven’t been
Last year I learned of a town in rural Japan that considers itself the “5S Mecca” of the world because of the entire town’s adoption of Japanese
Lean and Kaizen in Healthcare My most recent post about Lean in Japan and in Japanese hospitals has been a popular one and has generated many comments on social media
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