


Creating a culture of engagement, respect and customer service at a Japanese accounting firm
How does an accounting company inspire an energized culture where…

Lean Transformation Summit 2018 - Highlights from Nashville
A month ago I had the pleasure of attending the LEI Lean Transformation…

AME San Francisco Bay Area Consortium Launches
I'm excited to announce that the Association for Manufacturing…

Lean Blog Podcast with Mark Graban #302
Podcast #302 – Katie Anderson on Japan: Standard Work, Customers,…


Interview with Karen Martin: "Clarity First"
I was thrilled to receive my copy of Karen Martin’s new book…


What's been keeping me busy this month? Planning learning experiences for you!
What have you been learning or working on this month?
I am in…


Only in Japan! - 3 stories of Japanese "omotenashi", service and respect in 1 day
Japan is famous for customer service and hospitality, known as…


A reminder from a recent visit to Japan: Lean is not inherently Japanese
I just got back from a week and a half trip to Japan to prepare…


Toyota Leadership Lessons: Part 10 - Practice Personal Hoshin Kanri or Goal Setting
What is the best way to learn a process? Practice on yourself!
After…


Live with Intention, Lead with Intention: Intentions and Goal Setting for 2018
How are you thinking about setting your goals for the new year?…



Looking Back: Top 10 Posts from 2017
Happy almost new year!
It's that time of year not only to…
Don't miss out on the latest posts!
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