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Following our tour of the Toyota Kyushu plant, which I wrote about in an earlier post, my Japanese colleague was able to set up a personal meeting for us with
Last week I flew down to Japan’s southern island of Kyushu to visit the Toyota Kyushu Miyata plant and have a private conversation with the Toyota Production System (TPS) Promotion
When I had my meishi (business cards) made a few months ago, I chose the kanji characters for the word “Intention” as my logo. There are many words that are
One of the presenters that I enjoyed the most at last month’s Australasian Lean Thinking and Practice Summit was Doug Rickarby from Toyota Australia. He shared his journey of working
I am a great believer in the power of personal reflection and using problem solving thinking to develop ourselves as Lean Leaders. Problem solving thinking (using the PDSA or A3 thinking process) can
Australian Lean Conferences Last month I was in Australia for their annual Lean summits – the Lean Thinking and Practice Summit (all industries) and the Healthcare Symposium. In addition to
I’ve been translated and published in Brazil! An article that I wrote for the Lean Post called “How to Get Out of the Habit of Telling” was published recently in a
It’s been an exciting month of learning from and contributing to the Lean community. The result is that I’ve built up quite a backlog of topics that I want to
I had an wonderful experience with customer service this week. I’ve been sharing this story for the past 48 hours and everyone I speak to is amazed. This says so much
Two weeks ago I joined a Japan Lean study trip tour led by Makoto Investments and had the opportunity to visit three different Japanese manufacturing organizations. Mirai Industry The first company that
On Monday I had the honor to spend the day with Isao Yoshino, a 40-year Toyota executive and one of John Shook’s first managers at Toyota, and visited one of Toyota’s Japanese assembly
How many times have you asked a question, and then realized a few words into the response, that you are listening to your own thoughts rather than what the other
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