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Last spring I led a study trip to the Japanese town of Ashikaga, which considers itself to be the “5S Mecca of the world”, to
Getting out of the habits of telling and showing up as the “expert” are two of the most important habits to break if you want to
It’s that time of year again for reflection and resetting of goals and intentions -the “Check-Adjust” and “Plan” parts of the Plan-Do-Check-Adjust (PDCA) Cycle. If you
Endings, beginnings and reflections 2016 ended with with joy and sadness, with my family coming together to celebrate the holidays and with my father passing
Earlier this year I led a Lean study trip to the Japanese town of Ashikaga, which considers itself to be the “5S Mecca of the
What was the thinking that led up to the development of the Toyota Way in 2001? I asked my friend Mr. Isao Yoshino, a 40-year Toyota
Is your organization fit or flabby? Is your organization fit or flabby? That’s the provocative question that Dan Markovitz asks in his book Building the
What did you learn about Lean in Japan? Many of you have asked me to name my top take-aways about lean, leadership and culture now
Most of you have heard of “5S”, but have you ever heard of an entire city that has rallied around the concepts of 5S with over
In October, 2016 I went on a one-week trip to Tokyo to attend a traditional Japanese Shinto wedding ceremony and visit the city that I
Using A3 thinking to coach for personal development In previous posts, I’ve walked through the value of using A3 thinking to coach for personal development
New Book: The Toyota Way to Service Excellence Earlier this summer, Jeff Liker reached out to me to see if I would be interested in
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