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Take my new FREE Change Katalyst™ self-assessment now to fast-track your change leadership effectiveness!
🎁 Give the Gift of Learning for December – Check out the NEW Leading to Learn Accelerator and take advantage of special pricing!
I love living in Japan and having this opportunity to learn about a new culture and language. I’ve tried to retain my “outsider’s perspective” while
Data and measurement are key components to improvement. As I wrote about in my previous two blog posts, a Tokyo hospital that I visited twice last month (both
When I met with the President of a Tokyo metropolitan hospital a few weeks ago, he invited me to attend upcoming monthly Quality Committee held
Two weeks ago, I visited a hospital in Tokyo that is one of the leaders in Japan in healthcare quality improvement and reporting. As I’ve written
One of tenets of Lean and the Toyota Production System “visual management”: making things (work, processes, status, etc.) clearly visible (or audible) to the status
Here is another installment in my series of posts about “Life in Japan”. Paper and coins rule in Japan One of the surprising things about moving
Happy New Year! As I write, the year is changing over around the world. Happy new year! It’s already 2016 in Japan. But before it is
As the end of the year is coming, it is time for reflection and planning your New Year’s resolutions. But what how likely will you
Earlier this week I went to Nagoya for a day trip to visit with my friend and Toyota mentor, Mr. Isao Yoshino, where we got
This past weekend I took the Japanese Language Proficiency Test (Level 5) and saw this sign posted in the bathroom that made me laugh. It was a
I’ve been writing a lot about leadership, business and healthcare in Japan, but what about the elements of living here that might underlie some of
As part of my week of healthcare related conferences in Japan several weeks ago, I traveled to Fukuoka to attend the 3rd Conference for Healthcare (CHC). The conference
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