


Interview with Mark Graban: "Measures of Success"
Have you ever found yourself asking yourself, "I can't tell if…

Interview with Karen Martin: "Clarity First"
I was thrilled to receive my copy of Karen Martin’s new book…

Interview with Michael Balle on "The Lean Strategy" - Part 2 - Innovation and Personal Transformation
New book: The Lean Strategy
As I mentioned in the Gemba Academy…

Book Review and Interview with Michael Balle on "The Lean Strategy" - Part 1 - Is Lean a strategy?
New book: The Lean Strategy
As I mentioned in a Gemba Academy…

Interview with Paul DeChant: "Preventing Physician Burnout"
This week I'm attending the Lean Healthcare Transformation Summit…

Interview with Dan Markovitz: "Building the Fit Organization"
Is your organization fit or flabby?
Is your organization fit…

Interview with Jeff Liker: The Toyota Way to Service Excellence
New Book: The Toyota Way to Service Excellence
Earlier this…