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Anniversary of a learning partnership This eleventh edition of the “Toyota Leadership Lessons” series about what I have learned through conversations with Isao Yoshino, marks the 4-year anniversary of when...
Jeff Hunter has been instrumental to influencing how I think about approaching strategy development and deployment in the organizations that I support. I’m excited to share a recent Q&A session...
A vision realized When I moved to Japan in January 2015 I knew that I wanted to learn as much as possible about Japanese culture and Lean thinking and practice...
How does an accounting company inspire an energized culture where people are excited to go to work every day and provide excellent customer service? I bet many of you don’t...
A month ago I had the pleasure of attending the LEI Lean Transformation Summit – this year held in Nashville, Tennessee! The theme of this year’s Summit: “Want better employees?...
I’m excited to announce that the Association for Manufacturing Excellence (AME) San Francisco Bay Area Consortium officially launched on April 20, 2018! AME SFBA Consortium Partnership I began my partnership...
Podcast #302 – Katie Anderson on Japan: Standard Work, Customers, and Healthcare Thank you for following the podcast that I recently did with Mark Graban. I enjoyed speaking with Mark...
I was thrilled to receive my copy of Karen Martin’s new book “Clarity First” in the mail a few weeks ago, and I’m even more thrilled to be able to...
What have you been learning or working on this month? I am in the midst of a four week period with no work travel, which has been unusual in the...
Japan is famous for customer service and hospitality, known as “omotenashi” in Japanese, and for being a safe and clean country – and my experiences on recent trip to Japan...
I just got back from a week and a half trip to Japan to prepare for an upcoming Japan lean study trip I’m leading on behalf of the Ohio State...
What is the best way to learn a process? Practice on yourself! After three years of conversations and visits with each other in Japan, the U.S. and Europe, Mr. Isao...
It’s hard to believe that I moved to Japan exactly 12 months ago this week. The time has flown by quickly and I have enjoyed
Happy New Year! As I write, the year is changing over around the world. Happy new year! It’s already 2016Â in Japan. But before it is
As the end of the year is coming, it is time for reflection and planning your New Year’s resolutions. But what how likely will you
Earlier this week I went to Nagoya for a day trip to visit with my friend and Toyota mentor, Mr. Isao Yoshino, where we got
This past weekend I took the Japanese Language Proficiency Test (Level 5) and saw this sign posted in the bathroom that made me laugh. It was a
I’ve been writing a lot about leadership, business and healthcare in Japan, but what about the elements of living here that might underlie some of
As part of my week of healthcare related conferences in Japan several weeks ago, I traveled to Fukuoka to attend the 3rd Conference for Healthcare (CHC). The conference
A few weeks ago, as I’ve written about in recent posts, I attended two conferences in Japan related to health care innovation and management. In
Two weeks ago I went down to Osaka for the day to attend the Japan-U.S. Medical Device Innovation Forum. I was invited to travel with
The past two weeks were full of many learning and connecting opportunities. I’ve had several meetings with interesting Japanese business people and thought leaders to discuss innovation,
On a recent trans-Pacific flight, I read read a book written by a Japanese business leader named Hiroshi Tsukakoshi called “Tree Ring Management: Take the
Today I recorded a podcast with my friend and colleague Mark Graban. Mark is the author of Lean Hospitals, the founder of the Lean Blog,
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