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Katie Anderson2015-05-13 11:02:182015-05-13 15:49:03Exceeding customer expectations – a story of kindness and generosity in Melbourne
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Katie Anderson2015-05-13 11:02:182015-05-13 15:49:03Exceeding customer expectations – a story of kindness and generosity in Melbourne
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Katie Anderson2015-04-29 21:51:372015-06-10 21:49:12Japan gemba visit - innovation through kaizen
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Katie Anderson2015-04-22 17:21:482017-09-18 16:57:06Lean Leadership Lessons and Gemba Visit to Toyota City, Japan
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Katie Anderson2015-04-07 17:29:242015-10-14 17:54:38The real meaning of KAIZEN
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Katie Anderson2015-04-03 15:53:292015-04-22 22:02:35Are you listening?
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Katie Anderson2015-04-01 08:57:052015-04-22 17:23:22Behavioral Styles - what impact does national culture have?
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Katie Anderson2015-03-24 05:16:172015-04-06 19:01:38Washoku - "the harmony of food"
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Katie Anderson2015-03-21 22:18:322015-09-29 15:50:08Mamachari - commuting Japan style
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Katie Anderson2015-03-13 14:13:022015-04-06 19:04:51Mistake proofing at Starbucks
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Katie Anderson2015-03-04 14:39:152015-04-06 19:03:40Overview of the Japanese Healthcare System
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Katie Anderson2015-02-12 12:56:472016-02-16 20:35:18Hospital management in Japan - is it Lean?
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Katie Anderson2015-02-02 22:44:032015-05-19 11:10:18Problem solving and command-and-control