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There are some moments in life that are inflection or pivot points that forever shape the tapestry of your life. For me, moving to Japan five years ago (this month)...
Gemba Academy just published the fourth podcast that I’ve had the pleasure of recording with Ron Pereira! GA Podcast #297: The Importance of Hansei and Revitalization Ron and I had...
How do you connect your actions with your purpose? To me, this is the essence of leading with intention. 7 Tips to Coach and Lead With Intention In this post...
There is a Japanese proverb: “Fall down 7 times, get up 8” (Nana korobi ya oki). While we are sure to face failure along the way to our goal, we...
A few weeks ago Karyn Ross and I sat down – virtually – with Ron Pereira of Gemba Academy to talk about how to build a on-line community of practice...
How can you create an effective top down and bottom up connected management system? The practices of strategy deployment, Training Within Industry, and coaching at all levels can help! I’m...
A vision realized….and continues! Just three weeks ago, I was in the midst of leading a week of learning, culture, and fun with a fabulous group of 17 lean practitioners...
What do creativity, service excellence, and problem solving have in common? A lot! I’m excited to share this interview with my friend Karyn Ross about her new book How to...
Goal complete: developing people and an incredible immersive leadership and cultural learning tour for my Chain of Learning! I was happy to be back in Japan in early 2019 for...
I cannot believe that we just passed the four year anniversary of when I moved to Japan for 18 months and started writing this blog. Both the blog and website...
It’s the beginning of another new year and a time when many of us reflect on the prior year and set intentions and goals for the next year. I just...
How strong is your habit to reflect or to “study-adust” as part of the Plan-Do-Study-Adjust cycle? If you are like most people, myself included, your natural tendency is to jump...
Using A3 thinking to coach for personal development In previous posts, I’ve walked through the value of using A3 thinking to coach for personal development
New Book: The Toyota Way to Service Excellence Earlier this summer, Jeff Liker reached out to me to see if I would be interested in
Quality improvement approaches in Japanese hospitals It probably surprises many Westerners, where books such as Lean Hospitals by Mark Graban and organizations such as Thedacare and Virginia
My latest article for the Lean Post titled “Summit Reflections: Knowing What You Need to Improve” was just published! In it, I reflect some questions that
You may have asked yourself: “Does every problem require an A3?” Maybe even you’ve asked: “What is an A3?” Or: “What are A3 problem-solving tools?”
Two weeks ago I saw an article in the Japan Times titled: “Nagoya hospital taps Toyota’s famed workflow to reduce staff errors”. My interest was
How should I start coaching using the personal A3 process? Many of you have reached out to me after I published the first post in this
A3 thinking for problem-solving is a well-known process in the Lean community, but did you realize that it can be a powerful process for personal
I just spent most of this week unloading boxes of our life from the sea container that just arrived form Japan and the storage unit of everything
I just came back from presenting at the 5th Annual Lean Coaching Summit held in Minneapolis, Minnesota, last week. This Summit was the third consecutive
Since the beginning of this year, I’ve become a bit obsessed with collecting Daruma dolls. Before I left Japan in June, I bought nearly 100 Darumas
When I wrote my last post while on the Shinkansen, I knew it would probably be a few weeks until I was able to write
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