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How strong is your habit to reflect or to “study-adust” as part of the Plan-Do-Study-Adjust cycle? If you are like most people, myself included, your natural tendency is to jump...
One might expect that all restaurants in Japan are operated with lean principles, but as I quickly learned when my family moved to Japan nearly four years ago, lean thinking...
Gemba Academy just published a podcast that I recorded with Ron Pereira at the AME Conference in San Diego a month ago. Ron and I recorded our first podcast together...
What are you doing six months from today? I’ll be kicking off the next installment of the KBJ Anderson Japan Lean Study Trip! Come join me and other passionate lean...
Highlights from the Netherlands with Isao Yoshino In 2018, I had fabulous opportunity to visit Netherlands for two different events, along Isao Yoshino – my friend, mentor, and partner in...
Have you ever found yourself asking yourself, “I can’t tell if these numbers mean we are better better or worse?”, or reacting in joy or dismay that this week your...
If you didn’t get to attend LEI’s annual Lean Transformation Summit in Nashville this past March, if you missed the Lean Talks event, or if you just want a refresher...
Anniversary of a learning partnership This eleventh edition of the “Toyota Leadership Lessons” series about what I have learned through conversations with Isao Yoshino, marks the 4-year anniversary of when...
Jeff Hunter has been instrumental to influencing how I think about approaching strategy development and deployment in the organizations that I support. I’m excited to share a recent Q&A session...
A vision realized When I moved to Japan in January 2015 I knew that I wanted to learn as much as possible about Japanese culture and Lean thinking and practice...
How does an accounting company inspire an energized culture where people are excited to go to work every day and provide excellent customer service? I bet many of you don’t...
A month ago I had the pleasure of attending the LEI Lean Transformation Summit – this year held in Nashville, Tennessee! The theme of this year’s Summit: “Want better employees?...
New Book: The Toyota Way to Service Excellence Earlier this summer, Jeff Liker reached out to me to see if I would be interested in
Quality improvement approaches in Japanese hospitals It probably surprises many Westerners, where books such as Lean Hospitals by Mark Graban and organizations such as Thedacare and Virginia
My latest article for the Lean Post titled “Summit Reflections: Knowing What You Need to Improve” was just published! In it, I reflect some questions that
You may have asked yourself: “Does every problem require an A3?” Maybe even you’ve asked: “What is an A3?” Or: “What are A3 problem-solving tools?”
Two weeks ago I saw an article in the Japan Times titled: “Nagoya hospital taps Toyota’s famed workflow to reduce staff errors”. My interest was
How should I start coaching using the personal A3 process? Many of you have reached out to me after I published the first post in this
A3 thinking for problem-solving is a well-known process in the Lean community, but did you realize that it can be a powerful process for personal
I just spent most of this week unloading boxes of our life from the sea container that just arrived form Japan and the storage unit of everything
I just came back from presenting at the 5th Annual Lean Coaching Summit held in Minneapolis, Minnesota, last week. This Summit was the third consecutive
Since the beginning of this year, I’ve become a bit obsessed with collecting Daruma dolls. Before I left Japan in June, I bought nearly 100 Darumas
When I wrote my last post while on the Shinkansen, I knew it would probably be a few weeks until I was able to write
I am writing this blog post while I’m on what will be my last Shinkansen (bullet train) journey for awhile. In less than three weeks,
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