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Take my new FREE Change Katalyst™ self-assessment now to fast-track your change leadership effectiveness!
🎁 Give the Gift of Learning for December – Check out the NEW Leading to Learn Accelerator and take advantage of special pricing!
Endings, beginnings and reflections 2016 ended with with joy and sadness, with my family coming together to celebrate the holidays and with my father passing away shortly afterward. It’s been...
Earlier this year I led a Lean study trip to the Japanese town of Ashikaga, which considers itself to be the “5S Mecca of the world”. As I wrote about...
What was the thinking that led up to the development of the Toyota Way in 2001? I asked my friend Mr. Isao Yoshino, a 40-year Toyota leader, this question and...
Is your organization fit or flabby? Is your organization fit or flabby? That’s the provocative question that Dan Markovitz asks in his book Building the Fit Organization: Six Core Principles...
What did you learn about Lean in Japan? Many of you have asked me to name my top take-aways about lean, leadership and culture now that I’ve moved back to...
Most of you have heard of “5S”, but have you ever heard of an entire city that has rallied around the concepts of 5S with over 200 organizations practicing 5S...
In October, 2016 I went on a one-week trip to Tokyo to attend a traditional Japanese Shinto wedding ceremony and visit the city that I has previously called home for...
Using A3 thinking to coach for personal development In previous posts, I’ve walked through the value of using A3 thinking to coach for personal development and to support personal improvement,...
New Book: The Toyota Way to Service Excellence Earlier this summer, Jeff Liker reached out to me to see if I would be interested in reading an advance copy of...
Quality improvement approaches in Japanese hospitals It probably surprises many Westerners, where books such as Lean Hospitals by Mark Graban and organizations such as Thedacare and Virginia Mason are well...
My latest article for the Lean Post titled “Summit Reflections: Knowing What You Need to Improve” was just published! In it, I reflect some questions that came to mind during...
You may have asked yourself: “Does every problem require an A3?” Maybe even you’ve asked: “What is an A3?” Or: “What are A3 problem-solving tools?” Or: “What are other ways...
I’ve been writing a lot about leadership, business and healthcare in Japan, but what about the elements of living here that might underlie some of
As part of my week of healthcare related conferences in Japan several weeks ago, I traveled to Fukuoka to attend the 3rd Conference for Healthcare (CHC). The conference
A few weeks ago, as I’ve written about in recent posts, I attended two conferences in Japan related to health care innovation and management. In
Two weeks ago I went down to Osaka for the day to attend the Japan-U.S. Medical Device Innovation Forum. I was invited to travel with
The past two weeks were full of many learning and connecting opportunities. I’ve had several meetings with interesting Japanese business people and thought leaders to discuss innovation,
On a recent trans-Pacific flight, I read read a book written by a Japanese business leader named Hiroshi Tsukakoshi called “Tree Ring Management: Take the
Today I recorded a podcast with my friend and colleague Mark Graban. Mark is the author of Lean Hospitals, the founder of the Lean Blog,
This is the final part in my recent series of posts about my visit to Nagoya in June to talk with Isao Yoshino about his
During my visit Nagoya in June, Isao Yoshino and I spent many hours talking about leadership and Lean/TPS in Japan. Yoshino-san is a retired 40-year Toyota
Back in Tokyo! After nearly two months back in the United States to visit family and friends, and for work purposes such as coaching and
My latest article for the Lean Post was just published: “Lean in Japan: An Outsider’s View”. The theme for this article is about how to
How do we ask effective questions to support problem-solving thinking? Asking better questions — and learning to “break the telling habit” has been a passion
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